Freqently Asked Questions
How much does emergency treatment cost?
Gemini Dental guarantee that you will pay £75 for emergency dental treatment during normal practice hours (09:00 - 17:00)
The £75 Package includes:
- Booking fee (non-refundable)
- Dental assessment
- Diagnosis
- Any necessary X-rays
- Antibiotics and Prescription (if required)
- Temporary filling
- Denture ease/adjustments
- Digital dental Report including X-rays - emailed to you after your appointment
I am not a registered patient with any practice, does that matter?
No. You do not need to be registered with a Dentist or any practice.
Can I join your practice?
Yes, our Dentists are more than happy for patients to join their practices, should they wish to do so. They have various dental plans available, to suit every patient’s needs and budget. They strive to deliver a 5 STAR patient journey, therefore if you wish to return and have further treatment with them you can do, and at your request you can see the same Dentist.
Do I have to live in the U.K. to be seen?
No, our Dentists are more than happy to see any patient, regardless of where they live.
Will all my treatment be carried out at my emergency appointment?
The Dentist will diagnose and provide treatment to get you out of pain. It is important to note, that some treatments will require additional appointments. The Dentist can happily arrange this for you, or you can return to a dentist of your choice.
I usually see an NHS Dentist, can I book an appointment with you?
Yes you can book an appointment with the Dentist. Although they are not an NHS practice, All their fees are explained, with no hidden costs. Find out more
Who will I see at my appointment?
Your appointment will be with a Dentist, and their Nurse. Their teams are a mix of both Male and Females. You only need to read our reviews to know you will be in safe hands.
Where are you?
The Dental Practice is in South Manchester with easy access from the motorways and rail network. There is free, secure car parking for up to 3 hours.
What is considered a Dental emergency?
Our Dentists believe that a Dental emergency is defined by the patient. It might be that you have been awake all night in extreme pain. It might be that a crown has come out, at the front of your mouth and you have an important event that same day. Whatever ‘your’ emergency is our friendly Dental team will arrange an appointment for you and provide a solution.
I have a facial swelling, what should I do.
Most dental swellings are due to an infection. The best option is to arrange to see a Dentist as soon as possible. In the instance of the swelling increasing in size, affecting your eye, or restricting your breathing Please go straight to your nearest accident and emergency department.
What happens if I do nothing?
Occasionally toothache will settle on its own accord, however there is usually an underlying issue that will most probably return. It is always best to have a dental assessment as soon as possible.
Will I be out of pain the same day?
The Dentist will solve the cause of the pain, however in certain cases there can be a ‘normal’ healing period. You may in some instances wish to take pain relief.
Will I be able to drive after my appointment
Yes, all treatments will be carried out with local anaesthetic. You will be able to drive.
I’m scared of the Dentist what can I do?
The idea of going to the Dentist can be very daunting for lots of people, so please do not feel embarrassed. Our Dental teams are very friendly and experienced. They are there to help, and get you out of pain. Should you require further treatment and are still anxious we can provide sedation.
What pain relief can I take?
Ibuprofen and Paracetamol are the most common choice of pain relief. Please ensure you read the label, are not allergic to the medication, and do not have any medical conditions, where the medications above are unsuitable. Do not exceed the maximum dosage. You can also speak to any local pharmacy or your Doctor for advice.
Why can’t you treat me as an NHS patient?
Our Dentists do not have NHS contracts and NHS patient targets and that is why they usually have more flexibility to see you quickly. Find out more. However, our Dentists have various dental plans available to suit each individual patient needs and budgets. Your chosen emergency practice will be happy to discuss these at your appointment, should you wish to remain with them.
If you require NHS dental care please call this number during the day 0300 311 2233. And out of hours, please phone 111, and listen for the dental option.
How do I book an appointment?
Booking an appointment is made simple. Please call 0161 850 8147 and a member of our team will listen to your needs and book an appointment for you.
Do I need to bring somebody with me?
You can bring someone with you. Depending on regulations due to Covid–19 at the time of appointment, the Dentist may ask that after your arrival they wait outside of the practice. In the instance of a parent/guardian or carer needing to be present the above does not apply.
Will I have to pay upfront?
On booking your appointment we will take a fee of £75.00. This is to cover your initial dental assessment including any necessary x-rays, temporary filling, antibiotics and prescription, if required. Should you need more extensive treatment, any remaining balance will be payable at the Dental practice.
My crown has fallen out. Should I bring it with me?
Yes! In most cases the Dentist can recement your existing crown or bridge. Where they can’t, they will try their best to provide a temporary solution.
Do you accept insurance?
Following payment we can provide you with an itemised receipt, and fill out any necessary insurance forms you may have.
My gums hurt. What’s wrong with them?
Sore gums can sometimes be something as simple as you are brushing too hard, or you have some food trapped. However, it is possible that you may have a gum infection. For a full diagnosis and recommended treatment you are best to be seen by a Dentist.
I am bleeding following a recent extraction I had elsewhere. What should I do?
In some cases patients can have continuous bleeding following an extraction. This can be due to the medication that they take or an underlying health issue. If you have continuous bleeding, you should seek urgent dental or medical care. You can try to stop the bleeding by applying a towel or piece of gauze to the area for 30 minute, try and remain still during this time. You should avoid rinsing out for 24 hours following your extraction.
I am in pain but concerned about Covid-19?
The health and safety of everyone is our highest priority. We have stringent decontamination procedures in place, and various protocols for before, during and after your visit. More in-depth details of these can be explained / emailed to you. Please ask us or the Dental team for their Covid policy.